| |
|
|
| |
|
|
| |
|
Marg Compusoft is dedicated
to helping clients achieve critical business insights
for bottom-line decision making through a wide
range of scalable, easy-to-use and customizable
applications in the space of pharmaceutical industry
solutions.
We work to reduce cost, eliminate risk and save
time and optimize in quality and regularity from
start to finish. We have successfully done it
with a fine blend of business and technical knowledge
based on the needs of the clients. We are a well-coordinated
and potentially expert team that can define an
acute & quality software with |
 |
|
|
| |
perfect compliance
to the specifications within the stipulated time
frame.
Because customer requirements are constantly changing,
it is important to have reliable support to keep
the programs continuously updated. Discover how
Marg software and services can provide your business
a cutting edge over the competition. |
|
| |
|
|
| |
SUPPORT
& SERVICES |
|
| |
Marg corporate philosophy
is based on the notion that providing a quality
product is meaningless unless it is backed with
top-quality customer service. To this end, we
have set up a customer support system that revolves
around providing a complete turnkey solution for
all the pharma management needs of the customers.
Our dedicated professionals have the industry
experience and the technical expertise needed
to help you meet your business and IT objectives.
From installation to daily system support, a
trained Marg representative is there to ensure
you of a smooth and timely implementation. Our
team of professionals will make sure your staff
understands the software, learns its many features
in a short amount of time, and significantly reduces
the problems that can occur with the implementation
of a new system.
Marg Compusoft provides support for our customers'
evolving business needs. The Marg Support System
is chartered to exceed customer's expectations
through experienced product knowledge and superior
technical know-how. |
|
| |
|
|
| |
MARG
SUPPORT HELPS CUSTOMERS |
|
| |
 |
Enhance productivity through expanded product
usage |
 |
Plan for successful product maintenance |
 |
Minimize the impact of production outages |
|
|
| |
COMPLETE
COVERAGE |
|
| |
 |
Technical guidance for product related questions,
problem resolution, bug reporting and clarification
of documentation |
 |
Support for critical sections and escalations |
|
|
| |
|
|
| |
A
PROVEN TRACK RECORD |
|
| |
 |
High Level Expertise from best in breed technical
engineers |
 |
Winner of various awards for excellence in customer
satisfaction |
 |
Proven solutions to help guide installation and
maintain products |
|
|
| |
|
|
| |
MAXIMIZE
YOUR USE OF MARG PRODUCTS |
|
| |
 |
Rapid resolution of most issues reported |
 |
Access a deep technical skill set, with many years
of industry and Marg -specific support experience |
 |
Reference an extensive online library of support
documentation |
|
|
| |
|
|